Comments
Please use this page to make a comment or suggestion about library services. We will post your suggestion as well as a response.
Comments from Previous Years
1 Big commendation for the whole librarian team for helping me set up my interview locations and equipment. They deserve being recognized for their excellent job!
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
2 Hi. Can we please get Bascom to reopen the patio after 5PM and on weekends? This is where students go to microwave their food and eat, but when it is locked students can no longer use the microwaves or eat there. Could we either get this changed such that those with badges can enter the area, or can we get microwaves available for students at Calder? One of these seems reasonable
Another option is that the student lounge in Rosensteil is accessable nights and weekends and does still have a microwave that can be used.
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
3 Hi. Could we please get environmental services to do a deep cleaning of the building (and specifically the 3rd floor history of medicine room), followed by a cleaning by a insect terminator? There are an abundance of ants in the HoM room and it is quite gross. Ants continuously crawl over the tables and it needs to be fixed. Thanks
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
4 Hi there! I was wondering if you had any upcoming RedCap training workshops. Thank you!
​Sincerely yours,
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
5 Who it it may concern: I want the Manager of this Library to know that Mr. Rene and MR. ED are excellent workers and helpers with the students and Jackson staff that comes to this library. Anytime we come to this library these two gentlemen are always there ready to help and to assist the public. Great workers!
Sincerely yours,
Geddy
Director of Library Services
Answered by Gediminas (Geddy) Paulaitis, Vice Chair, Biomedical Communications
6 EZproxy Server Error Please tell your server administrator to check messages.txt for a MaxVirtualHosts error
Sincerely yours,
Kim
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
7 Studying in Calder is such a pleasant experience! Always well kept. Rene and David are phenomenal staff members. I once had an issue with a computer monitor on the second floor that was blurry. I tried everything to fix it, but nothing seemed to work. I brought up the issue to Rene and David's attention, and within the hour the monitor was switched for a new one!!! Such a warm and helpful environment that i greatly appreciate!!
Sincerely yours,
Kim
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
8 When I request copies from previous books, the copies are blurry and blurry black and white. I good quality printer for the library or copy service to use would be great since I do archive work also
Answered by David Goolabsingh, Director, ILL, Electronic, and Technical Services
9 High quality research consultations would be really neat. Someone at the library students could go to discuss non-basic science research project ideas/project design. Even better - a statistician would be amazing.
Answered by Carmen Bou-Crick, Head, Reference and Education
10 Please offer more training courses
General Information
Information-Seeking Tips @ Calder Library
Database Training
EMBASE
PubMed 1 – the Basics
PubMed 2- Advanced
Scopus
Citation Management Programs
EndNote
Mendeley
RefWorks
In addition to the above listed classes, Librarians are also available for one-on-one professional consultations, literature searches, systematic review and meta-analysis assistance. Special training classes may also be requested but appropriate time must be allowed for preparation.
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
11 I think the bathrooms should also be cleaned an additional time during the middle of the day. Although they are cleaned at night, by the mid-afternoon the bathrooms are destroyed.
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
12 The only aspect I can think of is having a resource like BioMed Communications on the Coral Gables campus
Answered by Gediminas (Geddy) Paulaitis, Vice Chair, Biomedical Communications
13 IT services for MAC on the med campus - because right now it's only on the undergrad campus.
Connecting various devices (laptops, tablets, phones)
Downloading and installing University-licensed software
Scanning devices for viruses and attempting to remediate issues
Accessing University-licensed cloud file storage services
Troubleshooting issues with email
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
14 Should be able to get books from Gables here
Answered by David Goolabsingh, Director, ILL, Electronic, and Technical Services
15 Please have someone to assist with searches available via email.
Answered by Carmen Bou-Crick, Head, Reference and Education
16 The staff of Calder Library are very nice.
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services
17 Thank you for posting the links for new residents on the homepage. The slides are a great refresher, too!
Answered by Kimberly Loper, Executive Director of the Calder Memorial Library and Associate Dean for Health Information Services