Comments for the Library

Please use this page to write comments or make suggestions about Library services, resources, and facilities.

Suitable comments will be posted along with Library responses.

Comments from 2020 See previous years

1 Hi. Can we please get Bascom to reopen the patio after 5PM and on weekends? This is where students go to microwave their food and eat, but when it is locked students can no longer use the microwaves or eat there. Could we either get this changed such that those with badges can enter the area, or can we get microwaves available for students at Calder? One of these seems reasonable
Comment on Mon Aug 10, 2020, 5:28 pm


kloper@med.miami.edu Thank you for your comment.  Although we have no control over Bascom Palmer space, I have contacted Medical School Administration and they reached out to Bascom Palmer to see if they can reopen the patio to card access for nights and weekends. 

Another option is that the student lounge in Rosensteil is accessable nights and weekends and does still have a microwave that can be used.  

Answered by Deputy Director, Kimberly Loper

2 Hi. Could we please get environmental services to do a deep cleaning of the building (and specifically the 3rd floor history of medicine room), followed by a cleaning by a insect terminator? There are an abundance of ants in the HoM room and it is quite gross. Ants continuously crawl over the tables and it needs to be fixed. Thanks
Comment on Fri Aug 7, 2020, 4:58 pm


kloper@med.miami.edu Thank you for letting us know.  Although our Library Services members do rounds each day to check the surroundings, often our patrons are aware of situations they may miss.  We have submitted a ticket with Environmental Services for a deep cleaning and exterminator. 

Answered by Deputy Director, Kimberly Loper

3 Could we update Office from 2016 to Office 365? Thank you so much!
Comment on Mon Jun 22, 2020, 5:47 pm


kloper@med.miami.edu Microsoft Office 365 is a subscription service that you pay for monthly.  Office 365 allows you to run Office applications online and install them on up to 5 personally owned machines.  Office 365 is available to all students, faculty and staff through the university’s email web portal.  The university also pays for Microsoft Office 2019 Professional Plus which is comparable to the online applications.  I’m working on a new image that will have Microsoft Office 2019 Professional Plus and all of the computers in the Calder library will be updated in the next 2-4 weeks.  Thanks.
 Terry A. Durrant
 

Answered by Deputy Director, Kimberly Loper

4 Hello. I was wondering if we might be able to make a push to have the library open earlier on weekends. 10AM is very late for a weekend, and many students prefer to study in the early morning when they are most productive. We would not need to have a librarian, we could just require badge access as normal. I think this would please many students. Could this potentially be something we could do?
Comment on Thu Feb 6, 2020, 9:37 am


jvanschaik@med.miami.edu After receiving your suggestion about earlier library opening times on weekends, Calder admin reviewed the weekend gate count and agreed that you might be on to something--the 10-11:00am weekend entries into the library were higher than expected. 
 
As you noted, the earlier opening hours would not need to be staffed by library personnel, but the library still must fund the cost of additional hours for the security guard, whose salary is the library’s budgetary responsibility.  Since there are only four months remaining in the current fiscal year, we cannot change weekend opening hours at this time but we will certainly consider it for the next fiscal and academic year.  Thank you for this suggestion.
 

Answered by Executive Director, JoAnn Van Schaik

5 are we going to subscribe as a library to the new health innovation branch of NEJM? thx https://store.nejm.org/catalyst?promo=OCIQSJR1&url=https%3A%2F%2Fcatalyst.nejm.org%2Fabout%2Finsights-council&doi=
Comment on Fri Jan 31, 2020, 12:37 pm


jvanschaik@med.miami.edu Calder Library explored adding the new journal, NEJM Catalyst Innovations in Care Delivery, for 2020 but the price was very high, especially for a new journal.  A  state-wide e-resource purchasing consortium of which Calder is a member also tried to negotiate pricing with the publisher but was unsuccessful.  Calder administration then decided to wait for inquiries and requests from UM faculty, students, and staff.  Yours is the first. The Library will keep this title on its “wish list” and once we know how the current fiscal year ends in May, we will revisit adding this subscription to the Library’s e-journal collections.
 
Thank you for your inquiry.
 

Answered by Executive Director, JoAnn Van Schaik