Comments

Please use this page to write comments or make suggestions about Library services, resources, and facilities.

Suitable comments will be posted along with Library responses.

Comments from 2017 See previous years

1 you got rid of Quoza. it was a very useful program. why
Comment from jvance@med.miami.edu on Oct 24 2017


jvanschaik@med.miami.eduHi Dr. Vance,

Regrettably, Calder Library has been unable to retain the QUOSA database subscription because of increasing cost and a low number of users.  With no increase to the Library’s resource budget last year (inflationary increases for Calder’s e-resources is approximately $100,000 annually) and an 8% decrease in the Library’s overall FY2018 budget, other cancellations should be expected. 
 
We understand that QUOSA is a unique product so Elsevier was contacted about personal subscriptions. Elsevier responded that it no longer supports individual QUOSA accounts.  Although I know that Mendeley is not the same as QUOSA, Richter Library has  a full subscription for all UM students, faculty, and employees to Mendeley. (See Elsevier’s instructions for migrating from QUOSA to Mendeley below.) 
 
Please let us know if you have additional questions.  We understand that the loss of any resource is disappointing and more than an inconvenience.

Elsevier instructions for migrating from QUOSA to Mendeley:
For individual reference and literature management tasks, we are encouraging individual QUOSA subscribers to migrate to Mendeley ( https://www.mendeley.com/features/). To migrate references from QUOSA to Mendeley, you can export as an EndNote (.ris) file and then follow these instructions to import them to Mendeley.
 
In QIM
 
1. Go to Settings > Citation Manager > Select Citation Manager > EndNote
(you should see a checkmark appear before Endnote) You can repeat the steps above to verify
 
2. Go to Settings > Citation Manager > Select Save Citations to a File
(you should see a checkmark appear before Save Citations to a file) You can repeat the steps above to verify
 
Then, you can select records in the results pane, click File > Export > To EndNote, RefMan, etc
Give is a file name and select a location
 
For future reference
I found this information of how to get batches of citations from PubMed into Mendeley
http://guides.library.harvard.edu/c.php?g=310338&p=2071759
 
https://www.mendeley.com/import/
 

Answered by JoAnn Van Schaik, Executive Director

2 Do you have access to the Current Protocols in Immunology? We currently get hard copies but instead wanted to know if Faculty and staff would be able to go online.
Comment from sarguelles@med.miami.edu on Oct 06 2017


jvanschaik@med.miami.edu 
Hi Silvia,
 
Calder Library has not had the funds to transition to online subscriptions to Wiley’s Protocols titles.  We hope to do that in the future.  As with the rest of the medical campus, the Library has undergone an 8% budget cut for the current fiscal year so it will be awhile before this can happen.  For quick electronic versions of the articles, you may request free individual articles through Calder’s Interlibrary Loan Office and receive emailed PDFs of the article, usually within a few yours.  The ILL form link is below:
 
http://calder.med.miami.edu/forms/journal_photocopy_request_patron.html
 
Sincerely yours, 
JoAnn

Answered by JoAnn Van Schaik, Executive Director

3 just wondering if we as nurse anesthesia program students at UM have full access to uptodate, it keeps asking for login and doesn't have Um in their list of institutions? please advice
Comment from jxt712@miami.edu on Aug 23 2017


kloper@med.miami.eduHello and thank you for your message!  All UM faculty, staff, and students should have access to UpToDate regardless of campus.  If you are on campus, you shouldn't need to log-in.  However, in order to accss UpToDate off campus or on a mobile device, you will need to create an acccount (regsiter) while on campus and sign on before using.  The registration page can be found at this link UpToDate Registion.  Please don't hesitatate to contact me if you need further assistance.

Sincerely yours,

Kim
 

Answered by Kimberly Loper, Deputy Director

4 Please either install the UWorld Launch client or allow the Macs in the Papper Study Lounge on the 3rd Floor (3017A) and in the Mac Lab (2011) on the 2nd floor to run the UWorld Launch client. Right now, you cannot run the client on Macs because the current security settings on these computers do not recognize the publisher of this launch client. This is one of the main study resources used by Medical students and it would be appreciated if it could be run on all the computers in the library, not just on the PC's.
Comment from ram94@med.miami.edu on Jul 05 2017


kloper@med.miami.eduGood morning,

Thank you for your message and for letting the Library know that this resource is needed.  Our Electronic Services Librarian is now working with the Academic Services Department to have UWorld installed on the MACs.  Academic Serives manages all of the updates and resources on Library patron computers.  They will first need to create a new desktop image before activating the resources.  Hopefully this new image will be deployed within the next two weeks.

Sincerely yours,

Kim
 

Answered by Kimberly Loper, Deputy Director

5 Hi, I noticed that the link for Case Files for Pediatrics did not provide access to the text. It directs you to "Access Medicine" but then says "your institution does not subscribe". May a subscription please be purchased to provide access? Thank you.
Comment from karpmr@gmail.com on Jul 04 2017


kloper@med.miami.eduHello,

Thank you for your message and for brining this to our attention.  We do have a subscription to Case Files Pediatrics.  However, Access Medicine's site was having issues on July 4th and 5th.  Our Access Medicine representatives were able to restore access yesterday (July 5th) at around 5pm.  I checked this morning and the Case Files were working.  Please let me know if you have any further issues.

Answered by Kimberly Loper, Deputy Director

6 EZproxy Server Error Please tell your server administrator to check messages.txt for a MaxVirtualHosts error
Comment from pxp355@miami.edu on Apr 13 2017


kloper@med.miami.eduThank you for your message.  The issue should now be resolved.
Sincerely yours,

Kim

Answered by Kimberly Loper, Deputy Director

7 I need to be able to access journals from my iPad. This requires VPN on iPad but the last time I looked at this it was not supported by Med IT.
Comment from Anonymous via 2016 Patron Survey on Jan 18 2017


dgoolabsingh@med.miami.eduIt is possible to access the Library’s e-resources via the VPN on your iPad. Instructions on installing the VPN client on your iPad. 

Answered by David Goolabsingh, Associate Director

8 More outlets/ways to plug in a laptop charging cable in the 3rd floor study room!!! Please!!! Especially from the tables that located far from wall outlets, the cable splitters don't reach them.
Comment from Anonymous via 2016 Patron Survey on Jan 18 2017


kloper@med.miami.eduThank you for your suggestion.  The Library working with Facilities hired an outside company to install 7 new 4 plug floor flushed outlets.  Three outlets were installed in the 3rd floor History of Medicine Room, 1 in the 3rd floor open study space, and 3 more on the first floor in the open study space.  We are excited to report that these new outlets increase our plug capacity by 28.   

Answered by Kimberly Loper, Deputy Director

9 Making it easier to access library materials using just my canelink/email, instead of a separate library account.
Comment from Anonymous via 2016 Patron Survey on Jan 18 2017


dgoolabsingh@med.miami.eduCalder Library recently implemented a new access method which allows patrons to use their CaneID. There is no longer a need for a separate library account to access Calder’s e-resources remotely.

Answered by David Goolabsingh, Associate Director

10 BIOMEDICAL COMMUNICATION: I believe that additional personnel could be hired to help out in speeding up the production of audiovisual materials. I also believe that this equipment might be upgraded and newer, smarter technology added.
Comment from Anonymous via 2016 Patron Survey on Jan 18 2017


gpaulaitis@med.miami.eduSince Biomedical Communications operates on a cost-recovery basis (income supports all departmental cost including personnel salaries) hiring additional personnel is highly problematic.  However, most of Biomed Communications’ equipment is professional grade and has been updated in the last year. 

Answered by Gediminas (Geddy) Paulaitis, Associate Director